With Soisy and Scalapay you can make purchases and pay in convenient installments using your credit card.
Condition & Additional Contents
Material & Colour
Shipping & Packaging
Warranty and quality check
All watches are carefully checked before shipment to ensure compliance with the highest quality standards.
We make sure that the set of each watch is complete, that all the required documents are present and that the strap, case, glass and other components are perfect.
Furthermore, the correct functioning of the watch is verified by the technical department of our suppliers, in order to offer our customers an impeccable service and the best possible shopping experience.
Controlled supply chain
Choosing the best suppliers is the first and fundamental step to guarantee an excellent service.
All Spazio 21 suppliers are official resellers of the various brands and this allows us to guarantee the authenticity of the watches on sale.
In this way, Spazio 21 customers can always enjoy perfect watches, equipped with the complete set and the full guarantee of the manufacturer.
The Spazio 21 logistics team takes particular care in organizing the transport phase of the watches.
Each shipment is handled securely to preserve the value of the watches, many of which incorporate sophisticated complications that must be carefully protected.
Precisely for this reason, we prepare the shipments making sure that the packaging is done to perfection. For further protection and peace of mind for customers, Spazio 21 has chosen DHL, a company of absolute excellence in terms of quality and safety in international shipments.
Order, pay and receive your watch in total safety!
Spazio 21 customers recognize themselves for their serenity. The sales team is in constant contact with each individual customer through the various channels available, such as chat, telephone, email or through the physical space of the showroom.
The advanced software systems available to Spazio 21, also through the automation of transactional messages, allow customers to receive regular updates on the status of the order.
In addition, the monitoring of each shipment is guaranteed by automatic tracking, through a special link that the logistics team of Spazio 21 sends to customers when the watch is shipped. Thus, from order to delivery, the shopping experience is always fluid and pleasant.
At Spazio 21 every year we handle an average of 100,000 messages with our customers.
The ability to respond quickly and effectively to different needs is the aspect that has allowed Spazio21 to achieve excellence and to acquire more and more value in the luxury watch market.
The positive reviews and thanks that we receive from our customers from all over the world certify the quality of relationships based on trust and transparency.
We believe that buying a watch must be both an emotion linked to the beauty of an object, and a pleasant and rewarding human experience.
Calibers, cases, straps, dials and many other components make each timepiece unique and different from any other.
“Spazio 21 Academy” is the constantly updated training program, capable of transferring the utmost competence to the sales team, regarding the characteristics of the different models handled to best guide each customer in choosing their watch.
Furthermore, to provide enthusiasts with always up-to-date proposals, we update the watch catalog with the latest news, an aspect that allows us to anticipate trends and be the first to grab the most recent models.